About the course

The Microsoft 365 - Outlook - Level 2 course covers topics included in the Microsoft Office Specialist (MOS) exam. You will learn how to create, format and respond to messages. You will also use stationary, templates, styles, themes, set delivery options and add new accounts.

Modules

There are 6 modules in this course

• Creating Messages
• Formatting and Sending
• Responding to Messages
• Stationery and Templates
• Creating Styles and Themes
• Multiple Accounts and Delivery Options

Course features

• Simulation training replicates the software you are learning providing a realistic learning experience.
• Learn how to perform tasks at your own pace and interactively by following easy step-by-step actions.
• Reinforce your knowledge at the end of each lesson by completing interactive and multiple choice quiz questions.
• Assess your skills at any time by undertaking the Course Test.
• Lessons can be completed within 30 minutes so training can be undertaken in “bite” size pieces.
• Bookmarking allows you to learn in multiple training sessions.
• Course navigation features allow you to jump directly to specific topics of interest quickly and easily.
• Designed for people who require initial and refresher training activities.
• Available on-line 24 hours a day.
• Version for Mobile Devices.
• Review course content with eBooks

You'll learn how to:

Creating, Sending and Responding Creating Messages

• Identify Message Indicators;
• Create New Messages; 
• Add Recipients using Address Book; 
• Enter Subjects;
• Enter Message Text; 
• Save Draft Messages;
• Open Draft Messages..

Formatting and Sending

• Open Draft Messages;
• Format Messages; 
• Open the Font Box; 
• Change Message Format;
• Modify the Default Format;
• Attach Outlook Items;
• Attach Files;
• Send Messages;
• Open Sent Items.

Responding to Messages

• Reply to Messages;
• Reply to All; 
• Forward Messages; 
• Use Check Names;
• Forward Attachments;
• Close Messages

Stationery, Templates and Styles Stationery and Templates

• Understand the use of Stationery;
• Select Themes and Stationery;
• Use Stationery for Single Messages;
• Create Templates;
• Insert and Format Images;
• Add Hyperlinks;
• Insert Horizontal Lines;
• Save Messages as Templates;
• Use Templates

Creating Styles and Themes

• Understand Styles;
• Apply Styles;
• Choose Style Sets;
• Change Colour Schemes;
• Change Fonts;
• Change Paragraph Spacing;
• Create Custom Styles;
• Apply Themes;
• Save Custom Themes

Accounts and Delivery Options Multiple Accounts and Delivery Options

• Use Multiple Accounts;
• Create E-mail Accounts
• Specify the Sender Account;
• Nominate the Sent Items Folder;
• Show/Hide the Bcc Field;
• Request Read Receipts;
• Set Message Delivery Options;
• Add Voting Buttons;
• Remove E-mail Accounts.