About the course

The Office 365 - Outlook 2016 - Level 2 course covers topics included in the Microsoft Office Specialist (MOS) exam 77-731. You will learn how to create, format and respond to messages. You will also use stationary, templates, styles, themes, set delivery options and add new accounts.

Modules

There are 9 modules in this course

• Using Signatures
• Save As and Cleanup Tools
• Junk Mail, Sorting and Quick Parts
• Creating and Managing Folders
• Adding Contacts
• Creating Contact Groups
• Working with Contacts
• Creating Address Books
• Working with Contact Groups

Course features

• Simulation training replicates the software you are learning providing a realistic learning experience.
• Learn how to perform tasks at your own pace and interactively by following easy step-by-step actions.
• Reinforce your knowledge at the end of each lesson by completing interactive and multiple choice quiz questions.
• Assess your skills at any time by undertaking the Course Test.
• Lessons can be completed within 30 minutes so training can be undertaken in 'bite' size pieces.
• Bookmarking allows you to learn in multiple training sessions.
• Course navigation features allow you to jump directly to specific topics of interest quickly and easily.
• Designed for people who require initial and refresher training activities.
• Available on-line 24 hours a day.
• Version for Mobile Devices.
• Review course content with eBooks

You'll learn how to:

Managing MessagesUsing Signatures

• Understand Signatures;
• Create Signatures;
• Format Signatures;
• Edit and Delete Signatures;
• Add Signatures to Replies;
• View Signatures;
• Turn Off Signatures;
• Manually Add Signatures.

Save As and Cleanup Tools

• Save Messages as Text Files;
• Open Text Files;
• Save Messages as HTML files;
• Save Message Attachments;
• Export Messages;
• Use Cleanup Tools;
• Use AutoArchive;
• Ignore Conversations;
• Recover Conversations.

Junk Mail, Sorting and Quick Parts

• Identify Junk Mail;
• Change Protection Levels;
• Block Senders;
• Block Domains;
• Mark Messages as Not Junk;
• Add to the Safe Senders List;
• Sort Messages and Conversations;
• Create Building Blocks;
• Add Quick Parts

Creating and Managing Folders

• Identify Folders;
• Work with the Folder List;
• Define Personal and Public Folders;
• Create Folders;
• Expand and Collapse Folders;
• Move Items into Folders;
• Renme Folders;
• Create Search Folders;
• Delete Folders

Managing Contacts and GroupsAdding Contacts

• Add New Contacts;
• Enter Contact Details;
• Change the File As Setting;
• Enter Websites;
• Enter Phone and Street Address;
• Add Contact Pictures;
• Enter Personal Details;
• Add Tags to Contacts;
• View Annual Events.

Creating Contact Groups

• Understand the Address Book;
• Create Contact Groups;
• Add Existing Contacts;
• Add New Contacts;
• Display Members;
• Create Private Contact Groups;
• Send Mail to Contact Groups.

Working with Contacts

• Use the Contacts List;
• Edit Contact Details;
• Assign Categories;
• Create New Categories;
• Delete Contact Records;
• Call a Phone Number;
• Forward Contact Details;
• Add Contacts from Messages;
• Import Contacts.

Creating Address Books

• Understand Address Books;
• Create New Address Books;
• Move Contacts;
• Copy Contacts;
• Select Address Books;
• Remove Address Books

Working with Contact Groups

• Open Contact Groups;
• Add Notes to Contact Groups;
• Update Member Details;
• Delete Contact Groups.