About the course

The Outlook 2021 - Introduction and Basics course covers topics included in the Microsoft Office Specialist (MOS) exam. You will learn about screen components, Outlook folders and how to navigate between them. You will also use message tools, work with messages and modify Outlook options.

Modules

There are 6 modules in this course

• Screen Components
• Navigating in Outlook
• Folder Overview
• Outlook Options
• Message Tools
• Working with Messages

Course features

• Simulation training replicates the software you are learning providing a realistic learning experience.
• Learn how to perform tasks at your own pace and interactively by following easy step-by-step actions.
• Reinforce your knowledge at the end of each lesson by completing interactive and multiple choice quiz questions.
• Assess your skills at any time by undertaking the Course Test.
• Lessons can be completed within 30 minutes so training can be undertaken in “bite” size pieces.
• Bookmarking allows you to learn in multiple training sessions.
• Course navigation features allow you to jump directly to specific topics of interest quickly and easily.
• Designed for people who require initial and refresher training activities.
• Available on-line 24 hours a day.
• Version for Mobile Devices.
• Review course content with eBooks

You'll learn how to:

Introducing Outlook 2021 Screen Components

• Identify Screen Components;
• Open Backstage View;
• Use the Ribbon;
• Activate Dialog Box Launchers; 
• Identify Status Bar Components; 
• Identify Outlook Panes;
• Use Search Folders;
• Remove Search Folders.

Navigating in Outlook

• Display the Calendar;
• Display People; 
• Display Tasks;
• Use Reading Pane Options;
• Show Notes in Outlook;
• Display the Folder Pane;
• Display Shortcuts; 
• Manage Shortcuts;    
• Set Navigation Options.

Outlook Folders Folder Overview

• View Inbox Messages;
• Open the Calendar; 
• Navigate Appointments; 
• Plan Meetings;
• Open People;
• Use People Views;
• View Tasks;
• Open the Journal;
• Show Outlook Notes.

Outlook Options

• Open Outlook Options;
• Modify General Options; 
• Use Mail Options;
• Set Calendar Options;
• Modify Tasks Options;    
• Use People Options;
• Use Language Options;
• Set Advanced Options;
• Modify Ribbons.

Message Tools

• Use Message Flags;
• Apply Flags;
• Add Reminders;
• Remove Reminders;
• Clear Flags;
• Mark Flags as Completed;
• Set Importance and Sensitivity;
• Create and Assign Categories;
• Change the Read/Unread Status.

Working with Messages

• View Messages;
• Preview Attachments; 
• Open and Close Messages; 
• Use Reading Pane Options; 
• Adjust Column Widths;
• Open Attached Files;
• Use Hyperlinks;
• Delete Messages;
• Modify Column Headings.