Course Overview

This course equips learners to overcome one of the key challenges of long-term remote work: client management.

To workers who are used to interacting with their colleagues or clients in person, virtual client management can feel ineffective, stilted and awkward. Some even find that digital comms tools seem to create misunderstandings.

However, experienced remote workers recognize that client management when working remotely simply requires different processes to communicating in person

This microlearning course is an animated video, with audio narration and a multiple-choice post-assessment.