Customer Service
| Title | Publisher | Enrolment Duration | Training Time |
| Being Disability Aware in Customer Service (hospitality) | Direction Training | 3 months | 1 Hour |
| Creating a Positive Customer Environment (hospitality) | Direction Training | 3 months | 1 Hour |
| Disability and Cultural Awareness (hospitality) | Direction Training | 3 months | 40 Minutes |
| Handling Customer Problems Positively (hospitality) | Direction Training | 3 months | 1 Hour |
| Handling Different Customer Behaviours (hospitality) | Direction Training | 3 months | 1 Hour |
| Understanding Customer Needs (hospitality) | Direction Training | 3 months | 1 Hour |
| Title | Publisher | Enrolment Duration | Training Time |
| Customer Service - Angry Customers | Kallidus | 3 months | 38 Minutes |
| Customer Service - Exploring Needs | Kallidus | 3 months | 34 Minutes |
| Customer Service - First Contact | Kallidus | 3 months | 30 Minutes |
| Customer Service - Matching Needs | Kallidus | 3 months | 30 Minutes |
| Customer Service Essentials | Kallidus | 3 months | 40 Minutes |
| Customer Service Knowledge and Attitude | Kallidus | 3 months | 30 Minutes |
| Handling Complaints | Kallidus | 3 months | 48 Minutes |
| Satisfying Challenging Customers | Kallidus | 3 months | 34 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Complaints Handling | Open eLMS | 3 months | 30 Minutes |
| Customer Service | Open eLMS | 3 months | 40 Minutes |
| Customer Service General | Open eLMS | 3 months | 45 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Handling Complaints | Skillshub | 6 months | 25 Minutes |
| Personal Presentation & Hygiene Standards | Skillshub | 6 months | 25 Minutes |
| The Balance Between Sales & Service | Skillshub | 6 months | 25 Minutes |
| The Importance of Customer Engagement | Skillshub | 6 months | 25 Minutes |
| The Importance of Product Knowledge | Skillshub | 6 months | 25 Minutes |
| Understanding Different Customer Behaviours | Skillshub | 6 months | 25 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Customer Service Email Tips | Real Projects | 3 months | 5 Minutes |
| Customer Service - Phone Tips | Real Projects | 3 months | 5 Minutes |
| Customer Service: Top Tips | Real Projects | 3 months | 5 Minutes |
| Customer Service - What is Service Recovery | Real Projects | 3 months | 5 Minutes |
| Dealing with Difficult People - Phone and Digital | Real Projects | 3 months | 20 Minutes |
| Dealing with Difficult People: Retail and Hospitality | Real Projects | 3 months | 20 Minutes |
| Managing Client Relationships | Real Projects | 3 months | 20 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Excellent Customer Service | Maguire Training | 3 months | 30 Minutes |
Customer Service | |||
| Title | Publisher | Enrolment Duration | Training Time |
| Excellent Customer Service | Maguire Training | 3 months | 30 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Controlling the Conversation | iAM Learning | 3 months | 10 Minutes |
| Customer Empathy | iAM Learning | 3 months | 10 Minutes |
| Customer Persuasion | iAM Learning | 3 months | 20 Minutes |
| Dealing with Emotional and Angry Customers | iAM Learning | 3 months | 10 Minutes |
| Handling Complaints | iAM Learning | 3 months | 20 Minutes |
| Taking Responsibility | iAM Learning | 3 months | 10 Minutes |
| The Art of Patience | iAM Learning | 3 months | 10 Minutes |
| The Use of Positive Language | iAM Learning | 3 months | 10 Minutes |
| Understanding the Customer | iAM Learning | 3 months | 10 Minutes |
