Course Overview

Duty of candour is at the heart of person-centred care. It means treating individuals in such a way as to give them maximum control over their own lives. All healthcare professionals have a duty of candour – a professional responsibility to be honest with people who are in their care when things go wrong.Care workers should support people with the respect they would want for their own family.

This duty of candour e-learning course has been designed to help learners to understand the subject and to support the people they are working with. This course is designed to provide health and social care staff with examples of how they can deliver professional and appropriate care for people they support, including, in particular, those that are considered as vulnerable. It will equip learners with the tools to be able to work within recommended processes and to understand the legislative and organisational frameworks that relate to their working environment.

The course details the main requirements needed by someone who is providing care and support for individuals, including those that are considered as vulnerable.

This course incorporates legislation guidance surrounding the provision of care that is dignified and respectful. It provides learners with an understanding of what duty of candour is and how to implement it within the care of an individual.Through the completion of this e-learning module, learners will explore how duty of candour is at the centre of modern care. Focusing on putting the individual first along with their families at all times.

Learning Outcomes

• I will be able to define what duty of candour is.
• I will understand why duty of candour is important.
• I will understand when duty of candour applies
• I will be able to recognise what a 'notifiable safety incident' is.
• I will understand the difference between the various levels of harm and associated actions.
• I will understand the differences between 'statutory' and ‘professional' duty of candour.
• I will be able to follow the disclosure process for notifiable safety incidents.
• I will understand employee responsibilities under duty of candour.
• I will understand how duty of candour protects service users.
• I will be able to follow good practice guidelines when carrying out duty of candour.