Course Overview

Establish how to initiate a conversation by building and maintaining rapport with another person or persons.

Learning Outcomes

By the end of this module the delegate can: 

• Understand and utilise verbal and non-verbal mirroring 
• Explain how to praise others in a sincere way 
• Recall the 5 different value types 
• Interpret another person’s communication preferences to build rapport quickly

Who Would Benefit

This module will benefit anyone who needs to build relationships with others, internally with colleagues, externally with suppliers and potential customers, to make a positive impact upon them.

Approach

Maguire Training have created over 100 video-based modules using their own professional training team to present on subjects they are experts in. These videos are jargon-free and delivered with the enthusiasm and engagement you would expect from some of the country’s leading business skills trainers. Each module has interactive questions to check learner knowledge and is accompanied by supporting notes for the learner to read in their own time. Each module is a powerful package of learning designed to maximise learner development.