Course Overview

This course helps learners to develop a level of situational awareness appropriate to a retail or hospitality workplace.

Situational awareness is the skill of monitoring your environment at an appropriate level. It enables staff to avoid hazardous situations and anticipate criminal activity. At the same time, by demonstrating situational awareness, staff can deter would-be criminals.

By exploring a series of animated workplace environments, learners gain a new perspective on the workplace environment, engaging with a vital security skill-set.

Course Objectives

• Monitor your level of awareness
• Find a level of awareness which is appropriate in your workplace
• Identify common security concerns
• Recognize suspicious behavior

The course takes around 10 minutes to complete, and includes a multiple-choice assessment to test learners’ understanding of the content.

This course forms part of the Security for Retail & Hospitality Staff series. Designed to improve workplace safety and reduce the risk of criminal activity, the series provides targeted security training for retail & hospitality staff. It was developed in partnership with security specialists Trisat, who have helped clients from Jaguar Land Rover to T-Mobile create more secure working environments.