Course Overview

This course equips learners to use access control safely and effectively. It also shows learners how to set up one of the most important secure areas: a safe room.

Most retail and hospitality locations have at least one secure area, protected by an access control system, like a keypad or a simple lock and key. The most vulnerable point in an access control system is its human users: inadequate training and knowledge can lead to serious security breaches.

By exploring a series of animated workplace environments, learners gain a new perspective on access control, developing stronger situational awareness and acquiring key security know-how. As well as explaining how access control works, the course sets out best practice for using it effectively.

Course Objectives

• How to take care of access credentials
• How to open a secure door safely
• Key checks to run when accessing a secure area
• How to set up and equip a safe room

The course takes around 10 minutes to complete, and includes a multiple-choice assessment to test learners’ understanding of the content.

This course forms part of the Security for Retail & Hospitality Staff series. Designed to improve workplace safety and reduce the risk of criminal activity, the series provides targeted security training for retail & hospitality staff. It was developed in partnership with security specialists Trisat, who have helped clients from Jaguar Land Rover to T-Mobile create more secure working environments.