Overview

This course contains the following 5 modules on the following:

Decision Making: In this module you’ll look at process designed to help you to evaluate all the alternatives precisely and specifically, and then make the right decision. Making Sense of Information: In this module you will look at how to process the information you have gathered and build a picture of the situation represented in that information. Presenting the Solution: In this module you will examine good ways of formatting information to make it as clear as possible for yourself and for others. Problem Analysis: In this module you will investigate the tools and techniques for problem analysis and a systematic method for getting to the causes of problems quickly. Recognising Problem: In this module you will investigate the types of problems we encounter in a management context and typical barriers that prevent us recognising and solving problems. You’ll also investigate a systematic approach to analysing and solving problems and discover some techniques for recognising potential problems.

Objectives

Decision Making: 

• Be able to define objectives
• Understand the decision-making procedure
• Be able to conduct a risk analysis
• Know how to prepare for making the decision
• Understand how to make the decision
• Know how to follow up your decision

Making Sense of Information: 

• Know the difference between Quantitative and Qualitative information
• Be able to check your understanding of the information you have gathered
• Know the importance of creating and testing hypotheses
• Know the difference between proactive and reactive problem solvers
• Understand how to use various tools for examining problems

Presenting the Solution: 

• Understand how to present information in different ways
• Know how best to present simple information
• Understand how to present complicated data in the best way

Problem Analysis: 

• Know how to analyse problems
• Learn a method for finding causes quickly
• Understand the problem solving funnel
• Learn some useful questions to ask to understand the problem
• Know how to identify differences
• Be able to identify possible causes
• Understand what action to take

Recognising Problem: 

• Be able to recognise various problems
• Understand how to solve everyday problems
• Adopt a systematic approach to recognising and solving problems
• Know some typical barriers to problem solving
• Understand the difference between bounded and unbounded problems
• Be able to write a problem statement

Course Duration

2.5 Hours

Decision Making: 30 Minutes Making Sense of Information: 30 Minutes Presenting the Solution: 15 Minutes Problem Analysis: 30 Minutes Recognising Problem: 30 Minutes