Customer Service
| Titel | Training Time |
| Customer Service - Exploring Needs | 34 Minutes |
| Customer Service - First Contact | 30 Minutes |
| Customer Service - Matching Needs | 30 Minutes |
| Customer Service Essentials | 40 Minutes |
| Customer Service Knowledge and Attitude | 30 Minutes |
| Customer Service - Angry Customers | 38 Minutes |
| Handling Complaints | 48 Minutes |
| Satisfying Challenging Customers | 34 Minutes |