Overview

This course is designed to help you get organised using Outlook 2010.

Specially designed with beginners in mind, it uses easy-to-understand language to help you learn how to:

• create, edit and delete signatures and automatically attach a default signature to different types of your messages

• create automated messages for those times when you can't view your inbox, such as when attending an all-day conference or meeting

• save messages as different file types such as HTML, rich text and plain text

• use mailbox cleanup tools to help manage the size of your mailbox

• use the View Settings function to apply different fonts to Outlook items, colour items, and use filters

• identify Junk Mail and change the junk mail protection level

• edit, delete and forward contacts and modify the information displayed on a business card

• use group notes, send a meeting request to a group and delete a group

Once you've completed the course you'll be able to use Outlook 2010 to prioritise tasks and manage contact information more effectively. This'll help you save time, improve communication and increase productivity across your business.

Modules

There are seven modules in this course:

• Inserting Signatures

• Automated Messages

• Cleaning Up the Mailbox

• Filters and Conditional Formatting

• Dealing with Junk Mail

• Modifying, Calling and Forwarding

• Working with Contact Groups

Features

• Simulation training replicates the software you're learning, providing a realistic learning experience

• Easy step-by-step actions to teach you how to perform tasks at your own pace

• Interactive and multiple choice quiz questions to reinforce your knowledge at the end of each 30-minute lesson

• Bookmarking allows you to dip in and out, so you can learn whenever suits you

• Navigation features allow you to jump directly to specific topics of interest quickly and easily

Certificate

A learndirect certificate will be emailed to you when you have successfully completed the course.