Overview

With this interactive course, you'll learn to identify message indicators, create and save drafts of messages. You'll discover how to use the format tools, including Quick Style, to customise the appearance of outgoing emails and add file attachments to them.

You'll find out how to create Contact Groups to send messages to multiple users, and learn how to use the Quick Steps feature to perform multiple actions on an email. You'll also discover how to create extra email accounts and configure message delivery options.

Course Features

Using software simulations, you'll learn how to perform tasks at your own pace by following easy step-by-step actions. You can complete your training in bitesize chunks with 30 minute lessons. Bookmarking allows you to dip in and out, so you can learn whenever suits you, plus you can jump directly to specific topics of interest quickly and easily. You'll also be able to test your knowledge at the end of each lesson by completing multiple choice quiz questions.

Modules

• Creating Messages

• Formatting and Sending

• Creating Contact Groups

• Stationery and Templates

• Creating Styles and Themes

• Quick Steps

• Multiple Accounts and Delivery Options

Certificate

A learndirect certificate will be emailed to you when you have successfully completed the course.