Overview

Designed with Outlook 2010 beginners in mind, this course uses simple everyday language to teach you how to:

• open and quit Outlook and also use the Microsoft Office Outlook Help feature

• use the screen components of Outlook including the Quick Access Toolbar

• use the buttons in the Navigation pane to switch to the other features in Outlook

• use the folders that provide Outlook's most popular features

• use the Outlook Today feature to summarise your upcoming appointments, tasks and messages in one view

• apply and customise the many Outlook 2010 options to make the working environment more suitable to your preferences

• sort, use message flags and categories, set the message importance for new messages and look at the different message options

• use features that assist you when working with messages in your Inbox

• use print features that assist you when working with messages in your Inbox and Calendar items

• search for items using the Instant Search features and filter options

Once you've finished the course you'll be able to save time, improve communication and increase efficiency across your business.

Modules

There are ten modules in this course:

• Starting Outlook and Help

• Screen Components

• Navigating in Outlook

• Folder Overview

• Using Outlook Today

• Outlook Options

• Message Tools

• Arranging the Content Pane

• Printing Outlook Items

• Search Tools and Filters

Features

• Simulation training replicates the software you're learning, providing a realistic learning experience

• Easy step-by-step actions to teach you how to perform tasks at your own pace

• Interactive and multiple choice quiz questions to reinforce your knowledge at the end of each 30-minute lesson

• Bookmarking allows you to dip in and out, so you can learn whenever suits you

• Navigation features allow you to jump directly to specific topics of interest quickly and easily

Certificate

A learndirect certificate will be emailed to you when you have successfully completed the course.