Course Overview

In a world where complexity, ambiguity and volatility are becoming the norm, creative thinking and problem-solving skills are a key competence. Explore how you can channel your thinking into a creative output. This course is designed for team leaders and anybody in a management role.

Key Learning Points:

• Learn how you can use a structured approch to problem solving

• Learn how to apply different thinking styles to problem solving

• Learn how to balance analytical and divergent thinking style.

• Learn how to promote problem solving behaviour in a team

Course Outcomes:

• Use knowledge of past problems but focus on problem solving skills in dealing with the problem

• Recognise and overcome seven key mental blocks to new thinking

• Understand the team leader's role in problem solving

• Understand the need to develop skills to facilitate problem solving

• Identify the 6 stages of problem solving

• Identify and encourage key mindsets required for effective problem solving

Certificate

A learndirect certificate will be emailed to you when you have successfully completed this course.