Course Overview

Influencing is not just a communication skill- it is a mindset! Successful influences clarify their goals, focus their efforts on the right people and select the most appropriate influencing tactics. This course is suitable for team leaders and anyone in a management role.

Key Learning Points:

• Learn how to get your opinions heard and your ideas relevant to stakeholders

• Learn how to plan realistic win/win outcomes

• Learn how to adapt influencing tactics that is appropriate

Course Outcomes:

• Recognise influencing as an adult, respectful alternative to both command and manipulation

• View influencing as a process, not an action

• Recognise that you must be others-focused not self-focused

• Generate SMART influencing goals with win/win outcomes

• Be able to identify champions, blockers and your floating voters

• Use 4 different approaches to getting your ideas across according to the circumstances

Certificate

A learndirect certificate will be emailed to you when you have successfully completed this course.