Assertiveness

Overview

When was the last time you were assertive? Perhaps it was when your local greasy spoon messed up your order. Or when your partner refused to take the bins out. Maybe it was at work. Or maybe not... No matter how confident you are in your daily life, being assertive in the workplace is easier said than done.

Being assertive is essential for making yourself heard, earning respect, and advancing your career. But you might find yourself sitting at the passive end of the spectrum, or muddling assertion with aggression. Luckily this course will help you find a happy, but assertive, medium.

Outline Learning Objectives:

• Identify situations when you may want to be assertive to build respect and self-confidence
• Be assertive to make yourself heard and build self-respect
• Be assertive without overstepping the mark by being aggressive

Why take this course?

Everyone needs to know how and when to stand up for themselves. Assertiveness is an important way of setting boundaries and speaking out. This course will help you recognise situations when you may want to be assertive and ways to be assertive without veering into aggression. You’ll also gain tools to help you practise asserting yourself.