Interpersonal Communication styles

Course Overview

This elearning video course will help you review your own interpersonal communication style and pick up assertive techniques to make your communication with others effective. The course includes a film clip to see and hear how not, and how, to sound and another video on how to receive feedback.

Course Objectives

• Review the different communication styles
• Identify the benefits of assertive communication
• Tips and techniques on how to handle some tricky situations
• How to receive criticism constructively

Duration

30 minutes including two videos