Artificial Intelligence: How to Use Generative AI for Business Professionals: AI in the Workplace

Course Overview

How to Use Generative AI for Business Professionals helps you understand how to get accurate and useful results from AI tools like ChatGPT, Gemini, Claude, and Microsoft Copilot. You will explore how to communicate effectively with AI so it can produce content, insights, and solutions that meet real business needs. The focus is on practical application, showing you how to write clear instructions, control tone and structure, and refine responses to achieve high-quality outputs.

Throughout seven focused lessons, you will develop the ability to design prompts that save time and improve work quality. You will learn to use AI for everyday business tasks such as writing and editing emails, organizing project plans, summarizing reports, and transforming unstructured notes into usable formats. Each lesson introduces repeatable techniques and templates that you can apply immediately to your own workflow.

By completing this learning experience, you will gain confidence in using AI as a reliable business partner. You will know how to prompt effectively, validate responses for accuracy, and adapt outputs for different audiences or goals. The skills you acquire will help you communicate more efficiently, make informed decisions, and enhance productivity across your daily professional activities.

Learning Objectives:

In this course, you will learn how to:

• Write clear and structured prompts for accurate AI responses.
• Use AI tools to draft and polish professional emails.
• Summarize long reports or meeting notes into concise summaries.
• Create project plans and task lists using AI-generated outputs.
• Reformat messy or unorganized text into clean, readable formats.
• Check and refine AI outputs for accuracy and consistency.
• Adjust tone, style, and structure of AI-generated content.
• Build a reusable set of prompts to support daily business tasks.