Decision-making

Overview

Sales managers must avoid procrastination and make difficult decisions when required in a timely fashion. Once a decision has been taken, it's crucial that this is communicated effectively with the team.

Objectives

By the end of the course, learners will be able to:

• Realise how learning is accelerated through making decisions;
• Review the impact of procrastination on decision-making;
• Assess the difference between taking calculated risks versus gut feel;
• Evaluate the impact of forcing a decision when there is no consensus;