Managing Client Relationships
Learn how to develop secure and profitable client relationships. Whether you’re new to managing clients, or looking to sharpen your skills, this course provides an essential step-by-step guide, from the first meeting to the most common problems. Guided by audio narration, and engaging with interactive exercises.
You will learn:
- Plan and run your first meeting with a new client
- Nurture an ongoing client relationship
- Manage client expectations
- Troubleshoot when things go awry
The course also includes a short assessment, so learners can test their mastery of the material