Course Overview

We often need to problem-solve in a short space of time, which can be nerve-wracking. Building up the confidence to make successful decisions takes understanding and practice.

In this course, we look at the skills you need to identify where there may be a problem and explore ways to solve it effectively.

We will explore how you can use critical thinking skills to find solutions and work alongside your coworkers to overcome issues.

We will also highlight some practical decision-making tools to help you confidently decide how to move forward.

This microlearning course is an animated video, with audio narration and a multiple-choice post-assessment