Overview

When you cultivate positive and supportive relationships, you are more likely to feel happy and fulfilled, however when relationships break down you may find yourself embroiled in conflict. This module looks at how to both build and maintain positive working relationships, as well as how to handle conflict situations in the workplace.

Learning Objectives

By the end of this course you'll be able to:

• Understand why relationships matter in the workplace
• Build and maintain positive relationships
• Handle a relationship conflict in the workplace