Course Overview

Effectiveness and efficiency are vital factors in any organisation's ability to operate successfully in an increasingly competitive marketplace. In this course you'll learn to:

• Understand the terms effectiveness and efficiency and recognise the difference.
• Recognise the link between effectiveness and achievement of results.
• Recognise the link between efficiency and cost/ performance standards.
• Use processes which balance effectiveness and efficiency.
• Assess extent of achievement of objectives.

When you have completed this course, you will be able to:

• Understand the terms effectiveness & efficiency
• Recognise link effectiveness/results
• Recognise link efficiency/cost/standards
• Know how to balance effectiveness & efficiency
• Assess extent of achievement of objectives

Course features

• Case study-based material for an engaging study programme
• Additional resources so you can take your study further
• ‘And Finally…’ section allows you to put your learning into practice
• Glossary of useful terms