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Before you start, we recommend that you carefully read this page to lead you through the process.

1. Make sure that you are using a PC that meets the minimum requirements as specified on the Help & Support page.

   In order to make sure you have the correct browser settings to enable learning over the Internet please use this compatibility check.

2. To access learning materials from the site:

1. Click on the Login menu option if you have been provided with a User ID and Password. Once logged in visit 'My Courses' to access your courses.

2. Self-Register to activate your enrolment key. You will need your company pass phrase to self-register.

3. Most of the courses run in a simulated learning environment. This means that you do not have to have the software programme associated with the actual course that you are wishing to study installed on your computer.

4. Most of our courses do not require a plug-in. Some courses however require that you have Shockwave installed. Follow this link to install the Shockwave plug-in.

5. In order to speed up the download if using a 56K modem please read the Audio section of the Help & Support page.