The Consumer Duty

Course Overview

This course will provide you with a working knowledge of what The Consumer Duty is and the key features it is comprised of.

Learning Objectives:

The aims and objectives of this module:

• The Consumer Duty, what is it? And why is it important? 
• Manufacturer or distributor? Why this is important to determine.
• Key features of the Duty 
• A new Consumer Principle
• Cross Cutting Rules 
• Outcomes Focused Regulation 
• How the Duty applies & key things for firms to consider