Improving a Negative Attitude
This employee drains the life out of the team by his constant whinging; it's time for a constructive discussion to get him to change
It's no good telling someone to be more positive as that will just create more problems. Coming from a more constructive angle makes all the difference.
- How to set a clear agenda
- Pick incisive questions
- Look for areas of agreement
- Look for solutions
20 minutes including one video clip