Customer Service

Title Publisher Training Time Base Price
Customer Service CPL Online £ 20.00
Title Publisher Training Time Base Price
Complaints Handling e-learning WMB £ 23.00
Title Publisher Training Time Base Price
Being Disability and Cultural Aware (hospitality) Direction Training 40 Minutes £ 12.00
Being disability aware (hospitality) Direction Training 60 Minutes £ 12.00
Creating a Positive Customer Environment (hospitality) Direction Training 60 Minutes £ 12.00
Handling customer problems positively (hospitality) Direction Training 60 Minutes £ 12.00
Understanding Customer Needs (hospitality) Direction Training 45 Minutes £ 12.00
Understanding Different Behaviours (hospitality) Direction Training 45 Minutes £ 12.00
Title Publisher Training Time Base Price
Being competitive - stand out from the crowd Learndirect 2 hours 15.00
Building relationships - aim to exceed expectations Learndirect 2 hours 15.00
Building Relationships with Customers Learndirect 2 hours 15.00
Complaint procedures - a structure for solutions Learndirect 2 hours 15.00
Creating a Good First Impression Learndirect 2 hours 15.00
Developing Your Customer Service Performance Learndirect 2 hours 15.00
Difficult Customers - a guide to dealing with problems Learndirect 2 hours 15.00
Effective Communication - Dealing with customers in Writing Learndirect 2 hours 15.00
Giving Good Customer Service Learndirect 2 hours 15.00
Improving Your Body Language Learndirect 2 hours 15.00
Improving Your Verbal Communication Skills Learndirect 2 hours 15.00
Managing Customer Data Learndirect 2 hours 15.00
Organisation - the secret of successful service delivery Learndirect 2 hours 15.00
Promotion - the first step to reaching your customers Learndirect 2 hours 15.00
Reflection and development - continuing improvement Learndirect 2 hours 15.00
Rules and Regulations - a guide to your responsibilities Learndirect 2 hours 15.00
Solving Customer Service Problems Learndirect 2 hours 15.00
Taking Phone Calls Learndirect 2 hours 15.00
Understanding customer service - get the essentials Learndirect 2 hours 15.00
Working with others - a guide to making a difference Learndirect 2 hours 15.00
Title Publisher Training Time Base Price
Customer Service - Exploring Needs Engage in Learning 34 Minutes £ 24.00
Customer Service - Exploring Needs (US version) Engage in Learning 24 Minutes £ 24.00
Customer Service - First Contact Engage in Learning 30 Minutes £ 24.00
Customer Service - First Contact (US version) Engage in Learning 34 Minutes £ 24.00
Customer Service - Meeting Needs Engage in Learning 30 Minutes £ 24.00
Customer Service - Meeting Needs (US version) Engage in Learning 34 Minutes £ 24.00
Customer Service Essentials Engage in Learning 40 Minutes £ 24.00
Customer Service Essentials (US version) Engage in Learning 30 Minutes £ 24.00
Customer Service Knowledge and Attitude Engage in Learning 30 Minutes £ 24.00
Customer Service Knowledge and Attitude (US version) Engage in Learning 30 Minutes £ 24.00
Dealing with Angry Customers Engage in Learning 38 Minutes £ 24.00
Dealing with Angry Customers (US version) Engage in Learning 38 Minutes £ 24.00
Handling Challenging Customers (US version) Engage in Learning 34 Minutes £ 24.00
Handling Customer Complaints Engage in Learning 48 Minutes £ 24.00
Handling Customer Complaints (US version) Engage in Learning 48 Minutes £ 24.00
Handling Complaints Engage in Learning 48 Minutes £ 24.00
Satisfying Challenging Customers Engage in Learning 34 Minutes £ 24.00
The Sales Through Service Sequence Engage in Learning 12 Minutes £ 24.00
The Sales Through Service Sequence (US version) Engage in Learning 12 Minutes £ 24.00
Title Publisher Training Time Base Price
Caring for Your Customer Jenison 2 Hours £ 15.00
Putting Customers First Jenison 2 Hours £ 15.00
Title Publisher Training Time Base Price
Handling Complaints MicroLearn 15 Minutes £ 9.00
Maintaining Existing Customers MicroLearn 15 Minutes £ 9.00
Title Publisher Training Time Base Price
Customer relationship: building trust Cegos 15 Minutes £ 30.00
Customer relationship: creating commitment Cegos 15 Minutes £ 30.00
Customer relationship: practicing active listening Cegos 15 Minutes £ 30.00
Developing loyalty through customer relationships Cegos 15 Minutes £ 30.00
The challenges of customer relations Cegos 15 Minutes £ 30.00
Title Publisher Training Time Base Price
Customer Complaints Litmos Heroes 10 Minutes £ 12.00
Customer Loyalty Litmos Heroes 10 Minutes £ 12.00
Customer Service Success Litmos Heroes 20 Minutes £ 12.00
Telephone Etiquette Litmos Heroes 10 Minutes £ 12.00
Title Publisher Training Time Base Price
Excellent Customer Service Maguire Training £ 30.00
Title Publisher Training Time Base Price
Customer Service Basics Vado 3 hours 30 minutes 21.00
Customer Service Management Vado 4 hours 21.00
Title Publisher Training Time Base Price
Excellent Customer Service Maguire Training £ 30.00

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Unit G1 Hoxton Works, 128 Hoxton Street, London, N1 6SH, England
Phone: +44 (0)20 7613 3444

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