Customer Service

Title Publisher Training Time Base Price
Being competitive - stand out from the crowd Learndirect 2 hours  15.00
Building relationships - aim to exceed expectations Learndirect 2 hours  15.00
Building Relationships with Customers Learndirect 2 hours  15.00
Complaint procedures - a structure for solutions Learndirect 2 hours  15.00
Creating a Good First Impression Learndirect 2 hours  15.00
Developing Your Customer Service Performance Learndirect 2 hours  15.00
Difficult Customers - a guide to dealing with problems Learndirect 2 hours  15.00
Effective Communication - Dealing with customers in Writing Learndirect 2 hours  15.00
Giving Good Customer Service Learndirect 2 hours  15.00
Improving Your Body Language Learndirect 2 hours  15.00
Improving Your Verbal Communication Skills Learndirect 2 hours  15.00
Managing Customer Data Learndirect 2 hours  15.00
Organisation - the secret of successful service delivery Learndirect 2 hours  15.00
Promotion - the first step to reaching your customers Learndirect 2 hours  15.00
Reflection and development - continuing improvement Learndirect 2 hours  15.00
Rules and Regulations - a guide to your responsibilities Learndirect 2 hours  15.00
Solving Customer Service Problems Learndirect 2 hours  15.00
Taking Phone Calls Learndirect 2 hours  15.00
Understanding customer service - get the essentials Learndirect 2 hours  15.00
Working with others - a guide to making a difference Learndirect 2 hours  15.00
Title Publisher Training Time Base Price
Customer Service - Exploring Needs Engage in Learning 34 Minutes  24.00
Customer Service - Exploring Needs (US version) Engage in Learning 24 Minutes  24.00
Customer Service - First Contact Engage in Learning 30 Minutes  24.00
Customer Service - First Contact (US version) Engage in Learning 34 Minutes  24.00
Customer Service - Meeting Needs Engage in Learning 30 Minutes  24.00
Customer Service - Meeting Needs (US version) Engage in Learning 34 Minutes  24.00
Customer Service Essentials Engage in Learning 40 Minutes  24.00
Customer Service Essentials (US version) Engage in Learning 30 Minutes  24.00
Customer Service Knowledge and Attitude Engage in Learning 30 Minutes  24.00
Customer Service Knowledge and Attitude (US version) Engage in Learning 30 Minutes  24.00
Dealing with Angry Customers Engage in Learning 38 Minutes  24.00
Dealing with Angry Customers (US version) Engage in Learning 38 Minutes  24.00
Handling Challenging Customers (US version) Engage in Learning 34 Minutes  24.00
Handling Customer Complaints (US version) Engage in Learning 48 Minutes  24.00
Handling Complaints Engage in Learning 48 Minutes  24.00
Satisfying Challenging Customers Engage in Learning 34 Minutes  24.00
The Sales Through Service Sequence Engage in Learning 12 Minutes  24.00
The Sales Through Service Sequence (US version) Engage in Learning 12 Minutes  24.00
Title Publisher Training Time Base Price
Complaints Handling e-learning WMB 30 Minutes  23.00
Title Publisher Training Time Base Price
Being Disability and Cultural Aware (hospitality) Direction Training 40 Minutes  12.00
Being disability aware (hospitality) Direction Training 60 Minutes  12.00
Creating a Positive Customer Environment (hospitality) Direction Training 60 Minutes  12.00
Handling customer problems positively (hospitality) Direction Training 60 Minutes  12.00
Understanding Customer Needs (hospitality) Direction Training 45 Minutes  12.00
Understanding Different Behaviours (hospitality) Direction Training 45 Minutes  12.00
Title Publisher Training Time Base Price
Caring for Your Customer Jenison 2 Hours  15.00
Putting Customers First Jenison 2 Hours  15.00
Title Publisher Training Time Base Price
Handling Complaints MicroLearn 15 Minutes  9.00
Maintaining Existing Customers MicroLearn 15 Minutes  9.00
Title Publisher Training Time Base Price
Customer relationship: building trust Cegos 15 Minutes  30.00
Customer relationship: creating commitment Cegos 15 Minutes  30.00
Customer relationship: practicing active listening Cegos 15 Minutes  30.00
Developing loyalty through customer relationships Cegos 15 Minutes  30.00
The challenges of customer relations Cegos 15 Minutes  30.00
Title Publisher Training Time Base Price
Excellent Customer Service Maguire Training 26 Minutes  25.00
Title Publisher Training Time Base Price
Customer Service Basics Vado 3 hours 30 minutes  21.00
Customer Service Management Vado 4 hours  21.00
Title Publisher Training Time Base Price
Customer Service Me Learning 30 Minutes  15.00
Title Publisher Training Time Base Price
Excellent Customer Service Maguire Training 26 Minutes  25.00

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Phone: +44 (0)20 7613 3444

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