Giving and Receiving Feedback

Overview

Giving feedback is difficult. Some people find it uncomfortable to critique others. Or sometimes, we’re just not sure of the best approach. But the consequences of poor or absent feedback can be very serious.

This e-learning course helps solve this problem, giving learners the practical tools to provide constructive feedback that causes positive change. They’ll gain the self-awareness to grow as an individual and to help others improve their performance. Feedback is the way we improve as individuals, as teams and as companies. So it’s important that we take the time to master these skills.

Outline Learning Objectives:

• Become more proactive leaders who solves problems quickly
• Be better at giving negative feedback and addressing poor performance
• Be better able to structure feedback to achieve positive results
• Learn how to receive feedback gracefully and respond positively
• Be better able to respond to feedback they receive
• Inspire, motivate and get the most from their team
• Learn how to provide constructive feedback and avoid judgement

Audience:

We can all benefit from being able to give and receive feedback more constructively, but this course is of particular relevance to Directors, Managers, Team leaders, Supervisors and HR professionals.